Board Thread:Questions and Answers/@comment-26934348-20161017105705/@comment-28184772-20161017195440

Go to this link: https://bncrssup.channel.or.jp/Remedies/index/7eda

Send a blank email to the address they give you

You must know your ID

You will have to know certain things about your account to prove that it is yours

And this process may take awhile it took them two weeks to get my account back