Board Thread:Questions and Answers/@comment-31255405-20170207215612/@comment-30736697-20170208013115

MrBulldops wrote: I accidentally deleted my account once about 5 or 6 months ago and all I did was email their customer support with all of my information and they gave me a transfer code a few days later. Since this was a few months ago I'm not sure it'll play out exactly the same, but figured I'd let you know what I've done in my experience with losing an account. This info was account number, account name, rank, stamina I had remaining a brief description of what happened and amount of dragonstones iirc.

Good Luck sound advice.