Board Thread:Questions and Answers/@comment-39449076-20190512233739

So I have been playing Dokkan for a long time and I got a new phone I remembered my ID username rank everything and I needed to recover my account. I sent them the email and they responded with we encourage our users to have one account only. I was confused since I owned the account and I showed proof of that I owned the account. Anyone knows why they said this? 