Talk:World Tournament n°11/@comment-30533220-20161220095746/@comment-28010522-20161220105559

The email for customer support is ww_dragonballz_db_ad@net.bandai.co.jp <== at least this is the one that BNEI used whenever I corresponded with them regarding in-game problems.

At best, they'll reply and say they'll look into it within 24 hours after you email them. They might ask for screenshots, but if you send attachments that are too large, the mail get bounced back.