Board Thread:Questions and Answers/@comment-33737991-20171122225219/@comment-33565364-20171122231832

Just make sure you have enough space on your phone memory - like above 2gb if possible. All I do is keep on closing and opening the game over and over again restarting the download process. Just be patient... very patient. I would not suggest uninstalling the game because it will start downloading from the beginning again and all data will be lost if you don't have the game linked to Facebook or your device transfer code ready. But since you are new to the game you have not gotten that option yet, it only comes after that big update.