Board Thread:News and Announcements in game/@comment-5741122-20170401065629/@comment-31661832-20170404171715

I can personally confirm that "abnormalities" does not refer to mods. My main account has been using mods for pretty much everything besides WT for almost 6 months now, and it got tickets the first day they started distributing them.

Coming from a technical standpoint, I can only imagine they had some issues with tracking certain player's purchases that they didn't realize until now. I mean, there really wasn't any reason to keep an eye on that purchase data until they went to do this ticket calculation. You would think it would be possible to track through Google Play/Apple Store how many purchases a certain account made, but it may not have been accurate since one Google/Apple account could pay for multiple Dokkan profiles.

Ultimately, they should've just distributed a set amount of tickets based on how long that account has been active, but this IS Bandai. Not exactly known for great customer service.