Transfer Code & Data Recovery

Guide to create a transfer code .
a) Open the MENU tab, at the bottom right of the screen.   And go to Device Transfer / Back Up.



b) Create a transfer code.



c) Write down the two codes created or/and copy-paste them to a sticky note.



1/ Your User Id, a 9-digit number (same account = same User Id ).

2/ Your Transfer Code, a serie of 12 digits & letters.

A screen on your phone will not help if you lose it...

d) Repeat these two steps at least every week because the transfer codes expire   after 2 weeks!!!

 Important : Every new transfer code created will make the previous one unusable.

Don't hesitate to store the codes via email to ensure that you can retreive them at anytime.

Guide to recover your lost account .
a) Go to the page:

https://bncrssup.channel.or.jp/Remedies/index/55Lu

b) Then send an empty mail via the link at the bottom of the page.

c) They send back an email with a link to a form where they ask:



-User Id

-In-game name

-Rank

-Teams/Characters/DS/General informations

-Last events attended/Last actions in the game/etc

-The last purchases and transaction data (can be seen in the purchases history of Play Store or the App store)

Give as many details as possible!!

d) They return a migration code within 10 business days, once   the application is processed and their checks done.



* note :

réponse automatique = automatic reply

restauration des données = data recovery

ID (identifiant) d'utilisateur = User Id

code de migration de données = data migration code = data transfer code

mot de passe = "password" = transfer code

e) Enter these codes in your new game to recover your old account (the one related to the User Id) then repeat Guide to create a transfer code.

Guide to link your game to Facebook .
a) Create a Facebook account if you have not one.

b) Open the MENU tab, at the bottom right of the screen.   And go to Device Transfer / Back Up.



c) Go to Facebook Linking Back-up and log in to Facebook.



Note the red highlighted "Not Linked" button. (picture in the middle)

d) Your game is now linked to your Facebook account.



Note the green highlighted "Linked" button. (picture on the right)