Board Thread:Questions and Answers/@comment-32803837-20170823170951/@comment-28158609-20170823173645

Why failed :

- H+, 3G+ minimum for download (mobile phone) anything less and you are in trouble - not enough space on your device, - enough space but card/internal memory corrupted(unlikely) , - very very low or low speed / download connection. - Good connection but someone(illegally) is using your connection, hence you have slow connection.(Wi-Fi or mobile) - Good speed/ download but very bad reception (mobile phone) so inconsistent download speed - very slow device(phone, tablet) hence slow download. - download performed at peak times (just after the game maintenance, )

to avoid download problems:

- Try to use good reception points at your house .(mobile) - make sure your Wi-Fi or mobile network is locked - you could try VPN-virtual privet network app - plenty in the store - to increase your speed. - - 4G would be preferable for any download, - fairly new/fast phone/ tablet

..and of course be patient ...

Good luck.