Thread:CakeBuu/@comment-35405649-20180521154224/@comment-2113997-20180521163748

When did you made the transfer code? Have you already used it? If so, then you'll need to make a new one. After using it you need to make a new one. To be honest it's alot easier with facebook linking.

The other means when you're doing a quest/dokkan event/... like on the map or during the fight. So when you're doing that it won't transfer. Just see you're on the main menu when you quit the game.