Thread:NegativeSymptom/@comment-34328692-20180207032236/@comment-28362353-20180214042015

Do you have your account linked to social media? If so you can get your data back through that, and if not, then you can use a transfer code.

But before we resort to that, what device are you using? Like specifically? iPhone X? Android Galaxy S8? Google Pixel? What? Because if it is an old device that might be the reason.

However, if nothing works, then most likely it is your internet connection.