Board Thread:Fun and Games/@comment-38436060-20190626173208/@comment-38754633-20190906062058

Areeb.hasan wrote: Humpfdidumpfdi wrote: Areeb.hasan wrote: Taro2345 wrote: How did you lose your account? Also, did you ever purchase something in app/play store? Or backing up? well, I had to delete the app for a few reasons and when I re-downloaded it, for some reason it didn't automatically find my previous account and just created a new one. Great. Now I am not be able to play with my good teams ever again Sorry to hear that but if you haven't linked to Facebook or created a transfer device code than it's your own fault. Dokkan gives that advice prior to every update. Hence you're playing for more than 2.5years you should know better, that Dokkan doesn't "remember" and find your old account on it's own Actually yeah no. If its on the same device ( I have done this previously as well without creating a transfer code ) Dokkan usually remembers the last account used Then you have never deleted the app completely before. A friend of mine once used a memory cleaning app that removed dokkan battle from his phone and as result his account was totally lost.

Also my memory cleaner once suggested that. I created a transfer device code just to be sure and you know what? It removed every little byte from dokkan battle.

I'm really sorry for you but I have to tell you that removing the app without any backup plan like facebook or a transfer device code was just naive and maybe close to stupid. Especially because dokkan recommends to create that code prior to every update which is less worse than removing the app.

To look on the bright side: If you decide to keep playing than you will get every dragonstone from quests again :)