Board Thread:Questions and Answers/@comment-35042694-20180705003612

So I downloaded the app update fine yesterday, and launched the app and began to do the in-game download, which was going fine also, until suddenly my phone crashed and rebooted itself. When the phone booted back up, and I tried to launch the app again it instantly crashed and gave me the typical Android error "Sorry the app unexpecedly closed" or something to that effect. Anyway, now the app will not open, it crashes every time I open it. This appears to be the only app affected as far as I can tell.

I tried rebooting the phone, clearing the cache, closing and even deleting other apps to ensure space wasn't somehow involved, and nothing, it still just crashes as soon as I open it. Now, I can't just reinstall the app because the only transfer code I have is older than two weeks, and I am not linked to Facebook, so I believe I would lose my account.

Does anybody know of anyway I can save my account here? I've been playing for probably 2 years and have invested a lot into the game. I could probably wait for another app update and see if that fixes it, but then I would be missing out on the entire third anniversary at the very least I think. Any help on this would be greatly appreciated. 