Board Thread:Questions and Answers/@comment-31186584-20181227214108

I managed to get my JP ID and filled in the recovery form for my account and a few hours later i received this email. What exactly does this mean?

Bandai Namco entertainment services, as well as, you will find a product, thank you. We have received inquiries from customers. ※ When we receive a multiple of inquiry, that there is the case that the mail arrives in duplicate, please forgive.

As soon as possible to confirm the contents of who contact us, we will contact you from our company, we hope you look forward to it. However, although Indeed excuse me, and if you take your time to check, depending on your inquiry, we may not be able to answer. Please note.

It should be noted that the present mail, has become a reply e-mail to tell you that accepting inquiries from customers. Therefore, although Indeed excuse me, I need your help so that it is not directly reply addressed to this email.

As you look forward for your patronage in the future, thank you. NAMCO BANDAI entertainment  